Bellow are some of the most frequently asked questions.
Write us and ask yours:    sarah@eztv.plus

Is your service really free?

Yes. The service is completely free and all the features are available to every user. We charge a minimal fee for removing the EZ+ logo and customize the slide refresh rates to subset our costs.

Why is it free?

We made the service for our friends that own small businesses that wanted to cut their cable cord and also wanted to display their store products on the TV. After we helped them we thought that other people like you would be interested in the service so we put it on the Apple TV app store for everyone. You are welcome.

Can I display art work or use the service like a screensaver?

Yes, our app can be used as a smart screensaver rotating between informative and entertaining content. If you desire other features then write us.

Does you app support different TV orientations?

Yes, we support setting each TV to one of the four major orientations: landscape, portrait, landscape upside-down, and portrait upside-down.

Does EZ Plus support Organizations/Sites with multiple accounts and different roles?

Yes, when signing up, you will be automatically assigned an organization where you can add Sites to and invite other users to join.  We currently have two levels of permissions in organizations, Organization Admins and Curators. Organization admins have access to all the data within an organization. The Curators are typically assigned to specific sites, cannot see the admin tab in the management application, and cannot add/delete/link TVs.

What file formats can I upload to the app?

Our app supports a wide range of file formats to accommodate various content types, ensuring compatibility and ease of use. Below is a detailed breakdown of the file formats that you can upload:

Images:
You can upload images in several popular formats to ensure your visuals are sharp and engaging. Supported image formats include:

  • JPEG (.jpg, .jpeg) for high-quality results with compression.
  • PNG (.png) for images that require transparency.
  • WEBP (.webp) for high-efficiency imaging.
  • TIFF (.tiff, .tif) for high-quality graphics.

Videos:
For video content, our app accepts a variety of formats to suit different playback scenarios:

  • MP4 (.mp4) for high compatibility across devices.
  • AVI (.avi), MOV (.mov), and WMV (.wmv) for robust video support.
  • FLV (.flv), MKV (.mkv), and MPEG (.mpeg, .mpg) for comprehensive coverage of video encoding standards.
  • 3GP (.3gp), M4V (.m4v) for mobile video formats.

Documents:
Documents of many formats can be uploaded for easy sharing and display within the app:

  • PDF (.pdf) for reliable, print-ready documents.
  • Microsoft Office formats: DOC/DOCX (.doc, .docx), XLS/XLSX (.xls, .xlsx), and PPT/PPTX (.ppt, .pptx).
  • Text files: TXT (.txt), RTF (.rtf).
  • OpenDocument formats: ODT (.odt), ODS (.ods), ODP (.odp).


Can I use your app to display a calendar on the TV?

Yes, we support displaying Google Calendars. All you need is an Apple TV and an account with EZ Plus. Register on our  Dashboard.

Can I use your app to display Google Slide presentations on my TV?

Yes. All you need is an Apple TV and an account with EZ Plus. Register on our Dashboard.

Can I remove the EZ Plus logo from the TV application?

Yes, send an email to sarah@eztv.plus and we will help you with setting up a Pro account with us.

Does you app support deployment/linking with MDM software such as JAMF Pro or JAMF School?

Yes. For deployment you will need our Bundle Identifier which is bnm.eztv-phone
For linking the EZ+ app on Apple TVs with the EZ+ management app through your MDM, your MDM needs to support App Configuration (e.g. JAMF Pro or JAMF School). We support many MDMs including Jamf, Mosyle, Intune, VMware, Addigy, and SimpleMDM.
Please refer to our how-to page for instruction on deploying EZ+ through an MDM, and if you need help with your setup, just contact us.

Can I deploy your App in Single App mode on my Apple TVs?

Yes. In fact this is our recommended deployment mode as EZ+ will come up on boot automatically. Our Bundle Identifier is bnm.eztv-phone
Single App mode is also recommended when you want to link EZ+ apps on your Apple TVs to your management account through your MDM provider in remote locations; The EZ+ app needs to start on the target Apple TV before you can link it with your management account and this is one way of making sure the EZ+ app will start on remote locations.
If you want to manually set up your Apple TV devices to be on Single App Mode for EZ Plus, you can do it with a Mac computer and Apple Configurator. Here’s our official EZ+ Single App Mode deployment guide using Apple Configurator.

Can I deploy EZ+ and link it to my management account in remote locations through my MDM software?

Yes. If your MDM supports sending App Configuration alongside the EZ+ app, you can deploy and link your EZ+ app on remote Apple TVs with your management account. Note that you will need to configure the remote device in Single App mode to make sure it comes up on boot.

Can I control the settings of multiple TVs at the same time?

Yes, EZ+ has a TV-Groups feature where you can change the settings of multiple TVs at the same time. We have created pre-configured org-wide and site-wide TV-Groups for you and you can also create your own TV-Groups to fit your needs. Let us know if something you want is missing and we’ll get it in for you.

Can you use Apple TV for digital signage?

Yes. Apple TV can be used for digital signage for free using EZ Plus. Create your account on https://app.eztv.plus or on one of your iOS/macOS management applications

How do I turn my TV into digital signage?

Just download EZ Plus on your Apple TV and create an account on https://app.eztv.plus. Once you link your EZ Plus application on the TV to your management App either on the web on or our iphone/ipad/mac application, you are good to go. Check out our How To section in this website for more information.

Can I use Smart TV as digital signage?

Yes. All you need is an Apple TV and an account on https://app.eztv.plus

How can I turn the TV on/off automatically?

Most new TVs have something called CEC. If your TV supports CEC (most new ones do), then you can setup your TV to be turned on and off automatically through your Apple TV using automations on your iphone/ipad/mac. We can help you setup your systems if you are interested in this.